Contact Us

How Can We Help you?

Contact Us!

We’re here to help you with any questions about planning a Rios Lodge stay, arranging your upcoming reservation details, or to inquire about a custom group or event.

Call us, chat with us, or fill out the contact form on this page, and let’s get the conversation going!

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If you have a current reservation with us, please provide the your Booking # from your Confirmation Email. It will look like this: Booking #145411315
If you have a current reservation with us, please provide the Name on your Reservation found on your Confirmation Email.
If you don't have a current reservation.
If you have an upcoming reservation, be sure you have shared this important information with Rios Lodge: 1) Provide your San Jose hotel pickup and drop-off location. 2) If you need transportation from/to a different location than San Jose - tell us what locations. 3) Be sure to fill out your waiver with any medical information, dietary preferences, food allergies, or dietary restrictions. Please share that information here if you are not sure you put it in your waiver!
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